Audi News
Audi Twin Cup Winner Honored in Ingolstadt
By source: Audi AG
Nov 18, 2008, 11:18

• 1000 dealerships from throughout Germany participate • 24 Teams enter the finals in Ingolstadt • Team of Autohaus Friedmann from Brühl takes first place at the Audi Twin Cup

The ninth Audi Twin Cup came to a close this weekend at the Audi Forum Ingolstadt following an exciting practical final. After a theoretical phase lasting several months, the finalists competed in typical work situations and put their outstanding practical skills to the test.

“When it comes to service, Audi wants to be number one in customer satisfaction within the premium segment”, said Jörg Felske, Head of Sales Germany at AUDI AG. “The outstanding performances in this year’s Audi Twin Cup have shown us once again how high the level of qualification and motivation is within our partner network.”

The basis of the outstanding performances in the Audi Twin Cup is also the holistic training and qualification program that AUDI AG offers Audi service partners throughout the year. “Our individual consulting- and coaching-programs ensure unsurpassed service quality”, Felske continues.

This year, some 1000 dealerships from throughout Germany participated in the preliminary rounds of the Audi Twin Cup. The 24 teams that qualified for the practical final came to Ingolstadt for two days in order to compete against Germany’s top Service and Technology teams. The jury’s assessment incorporated a long list of criteria, from behavior in simulated dialog with customers to the service directly on the car.

In the end the team from Autohaus Friedmann from Bühl won first price. Second place went to Autohaus Stengelmann from Bad Salzuflen, followed by the employees of AVP Automobilgruppe from Altötting. The winning team will represent Germany in the international finale of the Audi Twin Cup in 2009. There they will compete with the best teams from 40 countries, all holding a Twin Cup as well. Worldwide a collective of some 9.000 Audi service staff members participate in the Audi Twin Cup every year.
An additional highlight of the evening was the live broadcast from DTM winner Timo Scheider’s Champions Night. As representative of one of the main sponsors “Audi Top Service”, Bernd Hoffmann, Head of Customer Service and Original Parts, congratulated Scheider on his great success. The DTM champion in turn thanked the service employees for their outstanding support during the 2008 season and promised to be a part of the upcoming world finale of the Twin Cup, as he has been in past years.

AUDI AG sold a total of 964,151 cars in 2007 and thus achieved its twelfth consecutive record year. With revenue of €33,617 million and profit before tax of €2,915 million, the company attained its best figures ever. Audi produces vehicles in Ingolstadt and Neckarsulm (Germany), Györ (Hungary), Changchun (China) and Brussels (Belgium). At the end of 2007, production of the Audi A6 started in Aurangabad, India. The company is active in more than 100 markets worldwide. AUDI AG’s wholly owned subsidiaries include Automobili Lamborghini Holding S.p.A. in Sant’Agata Bolognese (Italy) and quattro GmbH in Neckarsulm. Audi currently employs around 57,000 people worldwide, including 45,000 in Germany. The brand with the four rings invests more than €2 billion each year in order to sustain the company’s technological lead embodied in its “Vorsprung durch Technik” slogan. Audi plans to significantly increase the number of models in its portfolio by 2015 to 40.


© Copyright 2004 by YourSITE.com